Shipping Policy

Shipping Policy

Thank you for shopping with us! We're committed to providing you with the best shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy below.

Processing Time

  • Orders are typically processed and dispatched within 1-3 business days from the date of purchase. However, during peak seasons or promotional periods, processing times may vary. We strive to process orders as quickly as possible to ensure timely delivery.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Rates

We offer a variety of shipping options to meet your needs. The shipping method you choose at checkout will determine the delivery time and cost. Our available shipping methods include:

  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-3 business days)

Shipping rates are calculated at checkout based on the size, weight of the order, and the shipping destination. We also offer free standard shipping on orders over $100.

Order Tracking

Once your order has been processed and shipped, you will receive a tracking number via email. You can track your order using this number through our shipping carrier's website.

Shipping Destinations

  • We currently offer shipping to United States and Canada.
  • If you have any questions about international shipping, please contact us at [customer support email/phone number].

Shipping Delays

While we strive to ensure that your order arrives as quickly as possible, occasional delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or high demand during holidays. We apologize for any inconvenience and appreciate your patience.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us within [7] days of the delivery date. We will investigate the issue and, if necessary, work with the carrier to resolve the problem.
  • Please retain all packaging and items as they may be required for an investigation.

Address Errors

Please double-check your shipping address before submitting your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address after placing the order, please contact us immediately at [customer support email/phone number] so we can assist you.

Customs and Duties (for international orders)

  • For international orders, please note that customs duties and taxes may apply depending on your country's regulations.
  • Customers are responsible for any additional fees, including customs duties, taxes, and handling charges, upon delivery.

Returns and Exchanges

For information on returns and exchanges, please refer to our [Returns and Exchanges Policy].

Contact Us

If you have any questions about your order or shipping, please feel free to reach out to our customer support team:

  • Email: [cpetrovic112501@outlook.com]
  • Phone: [773-644-6715]